Managed Services

Why We Offer Maintenance Plans

Just like taking your vehicle in for routine maintenance, your computer network and applicable systems require a maintenance schedule to keep them running smooth.  It is important to maintain both the hardware and software installed in your computing system. The benefit of a maintenance plan is avoiding the “break/fix” approach to computer repair. Many times individuals find themselves seeking out computer repair assistance only after their system has become unresponsive or “crashed”. The maintenance plan provides our customers with the security of knowing that their network and associated systems are monitored and repaired (if needed) on a monthly basis; increasing system performance and minimizing downtime.

Our Philosophy

We believe that if we can keep a client’s computer running well at all times, they will be glad to refer their friends and family to us. We know that if they need service or upgrades in the future, they will be more than willing to come back to us to do it. Why? We like to think it is because of our high level of service and client first mentality.

Monthly Maintenance Plan

We have a couple different Monthly Maintenance Plans. Review our Maintenance Plan Comparison Chart to see the cost and benefits associated with each plan. There is even a calculator to help you decide which plan is right for you. These plans are recommended for both businesses and home users who want the peace of mind that their computer hardware and software will be setup with optimal security and reliability in addition to more control over the cost of services. No more worrying about error messages and slow laptops caused by viruses and spyware. Proper maintenance can prevent costly computer repairs. We offer support for Windows XP, Vista, 7 and Mac OSX.

Proactive Computer Maintenance

Preventative Maintenance is the systematic, proactive and immediate technical support for your network, servers and workstations, managed by our IT Professionals and Support Staff. The end result of a Preventative Maintenance Plan is an office that is happy and productive. If you have always thought that there must be something better than the break-fix approach your current IT support provider is giving you, then you will love our method to supporting your company's computers. Every business owner or manager wants a stable and reliable network, but getting there involves a more proactive approach of regular maintenance and monitoring. Whether it is our As Needed Services, Remote Maintenance, or Deluxe On-Site Maintenance Plans, Custom Computer and Network Solutions has the right support plan for you.

Why is Maintenance Necessary?

It is easy to think computers are so advanced that they don't have the same problems as other machines. They should work perfectly all the time. Set them up once, and they just work, right? The truth is that your computer network is a collection of complex machines and software, communicating simultaneously, performing trillions of calculations, using hundreds of parts and wires, all while under constant assault by the processing needs of the user and their applications, including unwanted viruses and other malware.

Here are ten reasons every personal computer and small business system needs regular and proactive server and workstation maintenance:

  • Microsoft critical security updates need to be applied at least once a month
  • Firewall, virus and spyware protection needs regular review and management
  • Daily use of servers and workstations can create random network issues
  • Management of backup status, data selected and data testing is essential for successful data recovery
  • Proactive server and workstation standardization minimizes problems
  • Management of hard drive resources prevents storage issues and server crashes
  • Analysis of server event logs can identify issues before they create network problems
  • Regular optimization of server(s) and workstations increases speed and efficiency
  • Proactive maintenance provides real peace of mind that someone is regularly caring for your network
  • Predictable monthly budget and support minimizes financial and technical surprises

What is Monitoring and Why Is It Important?

Monitoring allows us to monitor your server every business day of the year. It also allows us to proactively track and manage business critical elements of your server between scheduled maintenance visits. Monitoring provides visibility into your network allowing us to more quickly determine and address the root cause of many server issues and make diagnosis easier. This results in cost savings and less downtime.

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Maintenance

Proactive Server and Computer Maintenance

CorporateMaintenance is the systematic, proactive and immediate technical support for your network, servers and workstations, managed by our IT Professionals. The end result of a network maintenance plan is an office that is happy and productive.

As CCNS has grown, we have developed a service model that fosters proactive, as opposed to reactive, solutions. You and your staff can now focus on core job duties without interruption, while CCNS works behind the scenes to ensure your daily technology hassles are completely eliminated.

Working together to create a business technology roadmap, CCNS will guide you through the enhancement of your operations model for future growth and success.

Every business owner or manager wants a stable and reliable network, but getting there involves a more proactive approach of regular maintenance and monitoring. Whether it is our As Needed services, Fixed Price Maintenance plans, Custom Maintenance Plans or assisting your full time IT staff, CCNS has the right support plan for you.

CorporateMaintenance Plan Core Features

  • Available 24/7/365
  • Emergency and As Needed Computer Repair
  • Comprehensive Maintenance Checklist
  • Continuous Server and Backup monitoring
  • Client web access to all Network and Support Information
  • CorporateMail Security - Antivirus, Antispam, Continuity
  • Regularly Scheduled Maintenance
  • Management Oversight

Proactive Server and Computer Maintenance

Corporate Maintenance is the systematic, proactive and immediate technical support for your network, servers and workstations, managed by our certified IT Professionals and Support Staff. The end result of a network maintenance plan is an office that is happy and productive. If you have always thought that there must be something better than the break-fix approach your current IT support provider is giving you, then you will love our method to supporting your company's computers. Every business owner or manager wants a stable and reliable network, but getting there involves a more proactive approach of regular maintenance and monitoring. Whether it is our As Needed services, Fixed Price Maintenance plans, Custom Maintenance Plans or assisting your full time IT staff, Corporate Computer Services has the right support plan for you.

Why is Maintenance Necessary?

It is easy to think computers are so advanced that they don't have the same problems as other machines. They should work perfectly all the time. Set them up once, and they just work, right? The truth is that your computer network is a collection of complex machines and software — communicating simultaneously — performing trillions of calculations, using hundreds of parts and wires, and under constant assault by the processing needs of the applications, unwanted viruses and spyware and their own users.
Here are ten reasons every small business needs regular and proactive server and workstation maintenance:

  • Microsoft critical security updates need to be applied at least once a month
  • Firewall, virus and spyware protection needs regular review and management
  • Daily use of servers and workstations by office staff can create random network issues
  • Management of backup status, data selected and data testing is critical to data recovery
  • Proactive server and workstation standardization minimizes problems
  • Management of hard drive resources prevents storage issues & server crashes
  • Analysis of server event logs can identify issues before they create network problems
  • Regular optimization of server(s) and workstations to increase speed and efficiency
  • Proactive maintenance provides real peace of mind that someone is regularly caring for your network
  • Predictable monthly budget and support minimizes financial and technical surprises

Because of these and other factors, your computers require regular computer service maintenance to keep the big problems away and maintain optimal performance. This program is often referred to as a computer maintenance contract, service level agreement, or computer network maintenance plan. Whichever term you prefer, we bundle these services together to ensure the health and security of your network.

What is Monitoring and Why Is It Important?

Monitoring allows us to monitor your server every business day of the year. It also allows us to proactively track and manage business critical elements of your server between scheduled maintenance visits. Monitoring provides visibility into your network allowing us to more quickly determine and address the root cause of many server issues and make diagnosis easier. This results in cost savings and less downtime.

Key Advantages

  • 24/7/365 Monitoring
  • Peace of Mind
  • Notification of a Failure
  • Notification of a Threshold Passing
  • Provides Historical Data of the Network
  • Immediate Issue Diagnosis
  • Web-based

How Much Does It Cost?

Maintenance plans are flexible depending on your support needs. Whether it is our On Demand services, Fixed Price Maintenance plans, Custom Maintenance Plans or even assisting your full time IT staff, Custom Computer and Network Solutions has the right support plan for you. See the Maintenance Plan pricing page for details.